London, United Kingdom, March 8th, 2022 – As demand for more flexible buying options surges in the wake of the pandemic, leading retail software provider ExtendaGO (part of Extenda Retail group), has launched its innovative point-of-sale (POS) technology on iPhone, so that brands can bolster the customer experience via the world’s most popular smart device.
The software includes an omni-flexible, in-store POS solution that can be accessed via Apple computers, iPads, and, as of today, the iPhone. It provides an end-to-end solution for retail and hospitality businesses to improve customer engagement in-store and online, while streamlining the process of remote ordering, and supercharging analytics for store and head office staff looking to better align their business strategy with the ever-changing customer journey.
What this means for customers
The agile solution enables customers to make purchases on-the-go and collect them or have them delivered accordingly. By using the solution, staff will also have full visibility of inventory – alongside real-time sales data – in order to optimise warehouse storage solutions and ultimately guarantee order fulfilment for each and every customer.
What’s more, as customer experience becomes the key market differentiator for retailers hoping to thrive in the “new normal”, the unified commerce platform will improve “at table or phone” ordering for hospitality businesses and, by extension, free up store and hospitality staff to provide best-in-class service for their customers.