Boost productivity, increase customer satisfaction and create frictionless shopping experiences.
Today, customers want to complete their shopping independently and quickly.
The Extenda Retail Scan & Go App has been developed as a secure and manageable self-service alternative to self-checkouts. It enables customers to scan their items directly on their device while walking the aisles, and allows them to pay through the app itself, or at your in-store checkout stations.
“It’s amazing how fast we’ve changed the customer journey. Within 3 months of the launch, 60% of our customers have moved to this app: Coop Scan & Pay, in partnership with Extenda Retail.” – Carita Weiss, Manager of Payments, Coop Sweden
Ready to start your own journey?
The App comes as a generic white-labeled solution that can be branded and configured for your exact needs, and it works across all your stores. The App is connected to a cloud-based transaction engine for seamless integration with your in-store checkout systems – it inherits the same price and promotion logic from your traditional POS and Self Checkouts.
As an alternative to implementing the App, we also offer a dedicated and public Scan & Go API that retailers can integrate and embed into their existing loyalty app.
With the Scan & Go solution you can truly offer your customers a way to shop independently and efficiently, while simultaneously reducing the need for interaction with cashiers or in-store checkouts. Consumers can enjoy a frictionless shopping experience with the knowledge that queues at the checkout are a thing of the past.
In line with Self Scan, our Scan & Go App has been developed with an intelligent system that tracks individual customer behaviour historically, in real-time and with a random factor. The system promotes good behaviour and is thoroughly established. Re-scanning can be completed in a cashier app, in a Self Checkout or in a manned POS.
Thanks to our Scan & Go solution being seamlessly integrated with our other solutions, it also enables you to verify age-restricted items or any other items that need special attention from a cashier before the customer exits the store.
Start your journey today; boost productivity, increase customer satisfaction and create frictionless shopping experiences for your customers.
